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Privacy Policy

Last updated: May 2026

1. Introduction

Featuredline ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our entertainment booking platform.

By using Featuredline, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

We may collect personally identifiable information such as:

  • Full name and contact details (email, phone number, WhatsApp)
  • Company or venue name and role
  • Account credentials (email and password)
  • Event requirements and booking preferences
  • Talent portfolio information (for performers)
  • Payment and billing information

Usage Data

We automatically collect information about how you interact with our platform, including:

  • Pages visited and features used
  • Browser type and device information
  • IP address and location data
  • Referring website or campaign
  • Time and duration of visits

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide and maintain our booking platform
  • To match venues with verified performers based on event requirements
  • To process bookings, contracts, and payments
  • To communicate with you about your account, bookings, and inquiries
  • To improve our platform, content, and user experience
  • To comply with legal obligations and prevent fraud
  • To send marketing communications (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

  • Contract performance: To fulfill our booking and platform services
  • Legitimate interests: To operate and improve our business
  • Consent: Where you have explicitly agreed (e.g., marketing)
  • Legal obligations: Where required by applicable law

5. Data Sharing and Disclosure

We may share your information with:

  • Service providers: Third-party vendors who assist us in operating our platform (hosting, payment processing, analytics)
  • Business partners: With your consent, we may share information with trusted partners
  • Legal authorities: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal data only as long as necessary to provide our services and fulfill the purposes described in this policy. Account information is retained for the duration of your account plus a reasonable period afterward to comply with legal obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise your rights, contact us at the details below.

9. Cookies

We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are required for platform functionality.

10. Third-Party Services

Our platform integrates with third-party services including:

  • Supabase (database and authentication)
  • DocuSign (digital contracts)
  • Stripe or payment processors
  • Analytics providers

These services have their own privacy policies governing data handling.

11. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our platform.

13. Contact Us

If you have questions about this Privacy Policy, please contact us: